A powerful CRM (Customer Relationship Manager) is a great tool for any business that values Internet leads. Managing a segmented list of subscribers is essential to follow up with leads in a timely manner, providing them with the service they are seeking, and convincing them that your dealership is trustworthy.
Dealerships have unique needs when it comes to managing leads. A lot of factors go into choosing the right CRM for your dealership, but the main question to ask yourself before choosing is: Does this tool provide my dealership with the ability to follow up with the right leads at the right time?
Keeping in mind your dealership’s unique goals and needs, here is a list of the benefits of our CRM tools:
Provide your customers with a positive experience thanks to detailed information about them and their requirements at your fingertips.
Closing sales. Made easier
All of your team members will be able to access the same customer data and will be able to provide a higher level of service.
Turn past clients into repeat customers
Your initial goal may be to sell one vehicle, but your ultimate goal is always to build a long-term connection with customers. Anytime a current customer contacts your dealership, your team is able to access all past interaction with details that may help close the deal. Access to that information will allow your team to find the right car for that client, making him a happy buyer.
Our dealers that are using the power of our CRM are increasing their sales by 25 to 30% every 3 years.
Schedules and Tasks reminders
Completing a sale is a complicated process, with many small tasks that need to be completed. Stay on top of all the things that need to be done and keep your team on track with reminders of test drive appointments, callbacks to potential buyers, forms to be filled out and reports to be sent.
Better Decisions with Analytics
At the end of the day, you want to be able to invest more money in marketing venues that are the most effective. Our analytics will provide you with the insight you need to make better decisions. With clean, comprehensive CRM data, you can run useful reports to get a clear picture of how your dealership is performing.
Through our Smart CRM, you can build those trusting, friendly relationships and sell more cars. CRM will let you gather sales and marketing information, build rapport with clients, and track leads. CRM saves time, trouble, and money.